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Will Crowdsourcing Work for Search Engine Marketing?
Posted by Dan Brough, SVP, Director of Search Marketing, Draftfcb New York
 
Trada, the Colorado-based company backed by Google’s VC arm will try. 
 
Launched in March, Trada will attempt to simplify the complex and often-changing world of search engine marketing by relying on a group or ‘crowd’ of experienced search experts to drive results for clients.
 
On the surface, this approach seems to make sense for most “mom and pop” type advertisers with basic goals and limited marketing budgets.   My concern is how Trada will manage large, multi-million dollar search campaigns which have constantly changing metrics or campaigns which require search experts to strategically create goals with clients.  While this model may be sufficient for selling things like sweaters (Trada uses this example in their YouTube demo video http://www.youtube.com/watch?v=MYgHxjkdq_U), I’m not sure how well the model will hold up supporting sophisticated verticals like finance or healthcare.
 
Paid search is successful due to how search experts align their strategies with other disciplines and develop partnerships with clients to create marketing strategies, goals and measures of success.  This rationale is reflected in the increasing number of large agencies who have acquired SEM firms over the years.
 
It will be interesting to see how Trada evolves from simply driving ROI or sales to providing clients with competitive analysis, market trend information, attribution modeling and site analytics. 
 
I absolutely love the idea of crowdsourcing to solve complex problems, but unless the “crowd” in “crowdsourcing”  is managed properly, I see a number of potental pitfalls in ever evolving search campaigns.
Twitter's Entry into Advertising... Paid Search's Sibling?
Posted by Dan Brough, SVP, Director of Search Marketing, Draftfcb New York
 
After much anticipation, Twitter announced their official entry in advertising with the launch of "Promoted Tweets."  This product has many, many similarities to paid search, specifically Google's AdWords program. 
 
First, you may even be wondering if the name sounds familiar.  Well it does.  Google's YouTube product called "Promoted Videos" is a direct cousin to the uber popular "Sponsored Link,"  the only difference is video content over text in the ad placement.
 
Twitter advertisers will buy keywords (just like with paid search) to target users which have typed that keyword or keywords into a tweet stream.  The advertiser's ad or "Promoted Tweet" will have top presence (just like with paid search).
 
Now for the most striking similarity.  "Promoted Tweets" will be shown in the stream of twitter posts based on relevancy.  Sound familiar?  Twitter is calling this "Resonance" which will calculate a number of factors including, percentage of people who saw the ad, forwarded the ad, replied to the ad or clicked on the ad.  If the ad does not reach a certain relevance threshold, the ad will be removed.  This is almost identical to Google's Quality Score where a number of factors determine a sponsored links cost and rank on the page.
 
The only difference from the paid search model is the pricing.  Twitter will charge advertisers on a cost per thousand (CPM) model initially.  (Actually, paid search was on a CPM model back in the day.)  It will be only a matter of time before the model shifts to mirror paid search's CPC or possibly even CPA/CPL pricing.
 
Overall, this product will allow brands into the direct stream of 'real-time' conversation.  Just as paid search is used to combat negative results on a search engine results page, major brands will adopt "Promoted Tweets" to get out in front of an issue or simply position their brand at the most relevant time and place. 
 
I feel Twitter is off to a solid start with this product but they will need to be conscious not to oversaturate users tweet steams with irrelevant or obtrusive ads.  Just as it took paid search years to evolve and perfect its model,  the same will be true for Twitter. 
The Evolution of Search Ad Formats…so much more than just “Blue Text Links”
Soraya Eltomey, Associate, Corporate Communications
 
After attending yesterday’s search panel at the Strategy Institute’s Digital Media Measurement & Pricing Summit, it made me wonder how exactly search ads are adapting to new technologies and tools in this day and age. Consumers and marketers alike see them simply as “Blue Text Links.” But I wanted to know more…


So I sat down with my trusty flip camera and chatted with Dan Brough, one of yesterday's panelists and SVP/Search Director at Draftfcb New York, who provided me with insights as to how search engine marketing works in conjunction with other forms of advertising and what its outlook is in the near future. Take a look ....  

Dan Brough 4/9

Optimizing Mobile in Paid Search
Posted by Marisa D'Amelio, Search Supervisor, Draftfcb New York
 
According to Morgan Stanley “More users may connect to the internet via mobile searches than desktop PCs within 5 years”.   More people using mobile to search means more opportunities for advertisers.
 
Google now allows advertisers to opt in and out of mobile for paid search advertising.  It is even possible to specify the specific mobile devices (Android, iPhone, Palm webOS) and mobile carriers (AT&T, Verizon, Sprint, & More) you want your ad to run on.  This is great news for anyone running paid search.  So why not capitalize on this opportunity?
 
It is best to create a campaign that is solely driven to mobile so you can test and optimize keywords, bids, ad text, and landing pages. Mobile and desktop search traffic are different and should be treated and managed in separate campaigns. 
 
One distinct difference is search behavior.  In sponsored search, best practice is to launch with long-tail keywords (keyword phrases that consist of multiple keywords).  Tail terms are more specific, resulting in less competition and greater cost efficiency.   Search queries on mobile phones tend to be shorter and more generic due to the limitation of the keypad.  Furthermore, in our experience a mobile user is more responsive to a more direct, concise message.  Finally, adding geo-targeting location refrences to creative messages has also worked well with mobile.  Testing is imperative since there is a lot to learn on mobile advertising best practices and mobile search behavior.
 
Once advertisers test, optimize, and report on these mobile and desktop paid seach separately, they should see a higher return on investment on advertising.
Online Pharmacies Out of Luck on Google
Posted by Dan Brough, SVP, Director of Search Marketing, Draftfcb New York
 
Earlier this month, Google began cracking down (I.E. removing) online pharmacy sites in the US and Canada.  Google AdWords will only accept ads from online pharmacies in the US which are accredited by the National Association Boards of Pharmacy VIPPS program.  Also, pharmacies may only target ads to users in the country in which they are accredited.
 
Here is a screenshot taken in February of a Google SERP page containing a query for a popular cholesterol drug Vytorin.  Notice the amount of AdWords advertisers:

Search 1

Since the policy change, notice the lack of competitors:
 
Search 2
 
So why all the fuss? 
 
For years, epharmacies competed head to head with the major pharmaceuticals and questions have been raised about the quality and safety of drugs offered by these companies.  When Google lifted its trademark policy in 2009, epharmas began aggressively adjusting search copy to include branded drug names in their creative. 
 
I view this change as a good thing for both the pharmaceutical companies as well as Google’s users.  If you are going to advertise a sale of a drug, you should be accredited to sell that drug in the country you are targeting.
A Picture Worth a Thousand (relevant) Words
Posted by Matt Meadow, Search Associate Media Director

New Search advertising formats integrate images into PPC ads :

There used to be a time when you went to a restaurant and sat down to look at a menu.  The menu contained a brief description of the food item, and either that triggered your decision to order it, or you moved on to the next description.

Much like a conventional paid search ad.

Then along came IHOP, Waffle Houses and Denny’s chain restaurants. They replaced most of that elegant descriptive text with glorious, glossy pictures showing incredibly sexy images of various meals, positioned in prime menu real estate.  With that one simple tactic, this helped to guide consumer decisions with just a glance, leaving the text portions looking less. . . appetizing.

There are several new Search ad formats on the horizon,  but here are the two newest ones.

First to market: Rich Ad in Search (RAIS) from Yahoo:



This ad type combines paid search with rich media, engaging consumers  in Yahoo! search results, currently available for branded advertising for a significant minimum monthly spend. These ads can contain a logo or a short video attachment that will open below the ad. Search teams marketing Pharma brands are also very interested in the ability to add fair-balance information right in the ad:



Next up, Google prepares to launch with PYI (Promote your Image), which will show up in the “images” search requests.  If successful, it is speculated that they may compete with regular paid search ads. No minimum spend or ad parameters have been approved to share yet, but this ad format is expected to roll out Q1 2010.



Bing is rumored to be working new ad format that may also integrate an image, but no further details are known at this time. We can at least hope for a sexier acronym than “RAIS” and “PYI.”

Opinion on what these changes mean varies by industry expert, but most agree it further blurs the line between display and search advertising, and no tangible metrics on early results are available.  Expectations are that these ad types will perform very well, adding more relevance, credibility and eye-catching real estate to entice consumers to click through.

As for measurable results, much remains to be seen.